Support

Stuck on something, found a bug, or have an idea? Here's how to reach us.

Report a bug

Tell us what you were doing, what you expected, and what happened instead - screenshots help a lot. Send it to supportkleos@gmail.com with "Bug report" in the subject.

Report a user or content

The fastest way is directly in the app: open the post, comment, or profile and use the Report option, or Block the user from their profile. If you can't access the app, email supportkleos@gmail.com with a description and, if possible, a link or screenshot of what you're reporting.

Common account questions

How do I delete my account? Settings → Delete Account, inside the app. See the Account Deletion page for the full details.

How do I change my email or password? This isn't yet available directly in the app - email us and we'll help.

Someone is impersonating me or harassing me. Report their profile in the app, and consider blocking them. Email us if it's urgent or you need more help.

Notification troubleshooting

If you're not receiving push notifications: open Settings inside the app and confirm the "Push Notifications" toggle is on. If it shows "Turned off in iOS Settings," tap through to Settings and make sure Notifications are allowed for Kleos there. Notifications for a specific event (follows, likes, comments) only ever fire in response to something someone else did - there's no way to test-send one from inside the app yet.

Delete your account

Account deletion is available inside the app: Settings → Delete Account. See our dedicated Account Deletion page for exactly what happens.